Refund Policy

Goods & Services Refund Policy

Standard Returns: Most products may be returned within 30 days of delivery, unless otherwise stated on the product page. Items must be unused, in original packaging, and may require a return authorization.

Supplier’s Terms

We act as a limited agent for third-party suppliers, securing the best online deals and products for our customers. Before making a purchase, please carefully review the product page for specific return and refund details.

• Supplier Policies: Redemption, billing, and renewal (if applicable) policies may vary by supplier. In all cases, we provide access to the supplier’s product or service - not the product itself.
• Supplier Responsibility: We do not control the suppliers’ products or services. Any dissatisfaction with a supplier’s product or service must be addressed directly with the supplier, and refunds or exchanges will be governed by the supplier’s policies.

If you have any questions, please contact our support team before making a purchase. To initiate a return you can go to the ‘My Account’ section of the platform when you sign-in or to report an issue, please contact us at support@devicehub.co so we can track and resolve the matter promptly. Our team is here to help every step of the way.