Amazon Device Hub – Frequently Asked Questions (FAQ)

Can I return my product?

Yes! If you’d like to return your product, please email us at support@devicehub.com and our team will be happy to assist you. You can also log into your account, view your order, and submit a return request directly.

How long do I have to request a return?

You have 30 days from the date of delivery to request a return for most items. Please make sure the item is in its original condition and packaging when sending it back.

What if my product is not working properly?

We’re sorry to hear that. If your device is not functioning as expected, you can request a return or exchange within 30 days of receiving your order. Please reach out to us at support@devicehub.com, and we’ll help resolve the issue quickly.

When will I receive my refund after a return?

Once your returned item is received and inspected at Amazon’s fulfillment center, your refund will be processed within 3–5 business days. You’ll receive a confirmation email once the refund has been issued.

What should I do if I haven’t received my product?

If your order hasn’t arrived within the expected delivery window, please contact us at support@devicehub.com. We’ll investigate the issue and work to resolve it as quickly as possible.